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Client Services Manager

Sector . Customer Service
Location . Nottinghamshire
Salary . £30k - 35k per year
Contract Type . Permanent
2020-09-26 21:10:07 2020-12-26 Distinct Recruitment Ltd


A unique opportunity for an experienced customer service professional to join a young, sociable and expanding tech company with offices in the centre of Nottingham.

This role will involve leading a small team to provide exceptional support to an expanding client base, you will be working with high value clients, assisting them to get the most value out of the technology via training sessions, dealing with queries and gaining feedback.

You will have experience of supporting B2B clients, working at C-Suite level, be extremely organised and have line management experience.


  • Line management, support and training of junior team members
  • Strategic support for Senior Account Managers and Head of AM with high value clients
  • Booking and hosting training sessions with clients
  • Working with the product team on new platform features


  • Line management experience, and always looking for development opportunities within the team
  • 3+ years' experience within B2B Customer Support / Sales Support
  • Experience working at senior / board level
  • Emotional intelligence & great listening skills
  • Loves to learn and naturally curious
  • Fun, with a great sense of humour!

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Selena Allwood

Senior Office Support Consultant

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