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Credit Controller FTC

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Credit Controller FTC

Sector . Credit Control
Location . Buckinghamshire
Salary . £22k - 26k per year
Contract Type . Permanent
2021-03-15 00:00:00 2021-06-15 Distinct Recruitment Ltd

We are partnering with a well established FMCG business on the outskirts of Milton Keynes. They are looking for an expderinced Credit Controller that come in and hit the ground running!

Credit Controller Responsibilities:

  • Proactively speaking to and engaging with customers on a daily basis via telephone
  • Building lasting relationships with customers on a B2B basis to encourage repeat business
  • Producing debtor reports daily
  • Dealing and resolving customer and client queries
  • Liaising with relevant external bodies professionally where required
  • Chasing outstanding debts
  • Working within internal processes to pass of outstanding debtor accounts to relevant internal teams
  • Working to a high level of customer service at all time
  • Supporting with month end and year end account audit processes
  • Cash allocations and updating various in-house systems

Credit Controller Requirements:

  • Must be immediately available
  • A very strong can-do attitude and not afraid to pick up the phone, lead from the front and speak to clients
  • Have experience dealing with overdue client/customer account management
  • Confident conducting difficult conversations
  • Manage a high volume of work
  • Experience taking payments over the phone
  • Have a high level of customer service and process improvement experience
  • Flexible approach to task as well as prioritising workloads
  • Experience using SAP/accounting software
  • Comfortable extracting data from Excel

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