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Customer Service Administrator

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Customer Service Administrator

Sector . Customer Service
Location . Nottinghamshire
Salary . £19,731 per year
Contract Type . Contract
2021-09-15 00:00:00 2021-12-15 Distinct Recruitment Ltd

Customer Service Administrator

LOCATION: LE7 (Partially home-based)

DURATION: 4-month contract

HOURS: 35 hours, Mon-Sun on a rota basis

SALARY: £19,731 annually

This is an amazing opportunity working for a rapidly growing business in the UK. This company supports the emergency services, NHS, social care sector and armed forces community.

This business is built on relationships and their members are at the heart of everything they do. Being passionate about their company morals is shown through the amazing service they provide.

THE ROLE & RESPONSIBILITIES

This role is working within the Customer Service team, helping to process member applications, and responding to customer queries.

  • Approving members ID applications
  • Processing applications
  • Updating Customer and Client information
  • Assisting Customers with any queries they have
  • Using an online ticketing system
  • Providing support through a Live chat system

REQUIREMENTS & SKILLS

  • Customer Service experience
  • Administration
  • Excellent written and verbal communication skills
  • Attention to detail
  • Problem solving
  • Ability to meet targets and work under pressure

Full training will be provided.

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Lois Knight

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