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Customer Support Coordinator

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Customer Support Coordinator

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Customer Support Coordinator

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Customer Support Coordinator

Sector . Administrator
Location . Nottinghamshire
Salary . £20k per year + Excellent benefits package
Contract Type . Permanent
2021-10-13 00:00:00 2022-01-13 Distinct Recruitment Ltd

Why would someone want to work here I asked the lovely HR Advisor - "It's a genuinely lovely place to work, the company does a lot of extra things for the staff like random perks and opportunities are really likely" They are open to applications from retail and hospitality backgrounds too.

Hours of work - Week One 6am - 2pm (WFH) Week Two 9am - 5.30pm (Office Based) Week Three 2pm - 10pm (WFH)

Excellent benefits package including 25.5 days holiday, onsite parking and well-being assistance.

OVERVIEW OF THE ROLE

  • Building strong working relationships
  • Manage the end-to-end customer experience
  • Dealing with queries relating to deliveries, orders, and spare parts
  • Liaising with internal colleagues regarding stock and deliveries
  • Using the internal systems to log and record customer interactions and billing information

ABOUT YOU

  • You will have excellent and proven customer service skills
  • You will be IT literate, with experience of MS Office and ideally CRM systems
  • You will have brilliant verbal and written communication skills

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Benefits

Excellent benefits package
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Selena Allwood

Senior Talent Acquisition Consultant

07458 162 987
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