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Insight Analyst

Sector . Data, Insights & Analytics
Location . Staffordshire
Salary . £40,000 - £50,000
Contract Type . Permanent
2021-02-15 12:39:01 2021-05-15 Distinct Recruitment Ltd

Insight Analyst | South Staffordshire | Permanent Opportunity

Exciting opportunity to join a newly created analytics team based in South Staffordshire. You will be joining a department in it's infancy and will be given the chance to drive growth the customer analytics function over the next 3 - 5 years.

The business operate a B2C model - so you'll be working closely with marketing, sales and operations teams to provide your stakeholers with key customer insights to allow the business to make informed strategic decisions.

ROLE OVERVIEW

  • Analysis of big volumes of customer data using Excel 
  • Use of CRM system to interrogation data and provide recommendations from a customer insight perspective
  • Work closely with the marketing function to ensure marketing campaigns are fully optimised
  • Support with pricing strategies to ensure the business are operating in a commercially viable manner
  • ROI and sales analysis - providing key insights to multiple departments
  • Analysis and review of market conditions to allow the business to make sound investment decisions

YOUR EXPERIENCE

  • Background in customers insights (ideally from a B2C environment) 
  • Advanced Excel (Macro, VBA)
  • Experience of using data visualisation tools (Power BI, Tableau or Qlik)
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