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IT Service Desk Analyst

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IT Service Desk Analyst

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IT Service Desk Analyst

Sector . IT Support
Location . West Midlands
Salary . £18k - 23k per year
Contract Type . Permanent
2021-11-22 00:00:00 2022-02-22 Distinct Recruitment Ltd

IT Service Desk Analyst

Are you bored of your same job different day service desk role and looking for more variety where no two days are the same? Wanting to invest yourself in a company where you have endless opportunities to progress in your IT career? And be part of an amazing organisation that is making a difference and positively impacting on people’s lives?

The Role

This UK leading organisation are looking for an IT Service Desk Analyst to join their supportive and collaborative team which recognises you as an individual, supports career progression and personal growth.

“Working here is more than a career, it’s achieving extraordinary things every day and being part of transforming the lives of children and young people.”

This is a varied role, fast paced role where day to day your main responsibilities will include:

  • Handling user enquires via telephone and email in a timely manner
  • Providing onsite technical support
  • Perform regular administration tasks including hardware repairs of laptops and smartphones
  • Opportunity to be involved in project work

About you

We are seeking an ambitious and driven IT analyst who thrives when working in a busy environment and has experience in the following:

  • Previous 1st line support experience
  • Active Directory Exposure
  • Windows 10
  • Microsoft Office 365 Administration
  • Smart Phone Set Up & Configuration ( Android, IPhone, IPad )
  • Windows Server Exposure

If you are looking to be part of a fantastic organisation with endless opportunities…apply now!

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Ellie Butler

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