IT Support Engineer | Leicester | £25,000 - £32,000
You’re a natural problem solver. A techie. Someone who loves helping companies to solve their business problems with an IT solution, but you’re stuck in a 2nd line role. You can’t go any further because the structure in your company won’t let you actually finish solving the problem…
This company are different. They are a small team of engineers who understand the importance of the customer having the same point of contact all the way through their interactions with you. Of building a relationship with the end-user to make sure that the solution you are offering is actually fit for purpose, which in turn ensures they want to work with you again when they need another problem solving with technology.
Due to a great many companies around the East Midlands now operating a “home working” model, they have unsurprisingly had an increase in business as companies need IT support now more than ever. And as a result they need to hire another engineer to ensure they can continue to deliver the same quality of service to their existing clients, and to new ones.
They’re a Microsoft house so you’ll be working day in, day out on Azure & O365 migrations & supporting those migrations. You’ll be working with Hyper-V, Active Directory & much more. Ideally you’ll have a few years of experience in all these areas working in a similar type of business, but if you’ve been working in a slightly different tech environment you can still apply, just be aware that you’ll mostly be working with MS solutions from now on.
Their clients are based all over the East Midlands so they offer a mixture of services including visiting client sites (where it’s safe), and remote support. They’re all working remotely at the moment due to Lockdown 3.0, but they’re keen to re-open their Leicester office when it’s safe to do so because they miss the banter, so you’ll need to live locally to apply.
If you’re looking for a varied job with real job satisfaction, where you can solve customer’s problems using your IT knowledge & skills then look no further – apply now for immediate consideration.