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Sales Support Administrator

Sector . Administrator
Location . Derbyshire
Salary . £20k per year
Contract Type . Permanent
2020-09-23 17:40:08 2020-12-23 Distinct Recruitment Ltd

Overview

Are you in a position to be looking for a new Sales Support Administrator role? You'll get to join a business who have gone on an exciting journey over the past couple of years and will get to play an integral part to the team. 

If you want to work for a business where culture is at the heart of everything they do, then this could be for you.

The role

  • Answering and following up on phone call
  • Dealing with the order entries and managing part of the sales inbox
  • Reviewing pending orders & customer requests to ensure excellent customer service
  • Answers phone calls from customers (internal and external) and deals with problems as they arise
  • Opening new accounts, raising claims and returns
  • Monitoring the customer accounts
  • Updating existing customer information
  • Expedite requests for rush orders, altered sales orders and shipping data as needed
  • Creating sample orders and deal with customer quotations
  • Creating customer contracts
  • Provide support to the Sales Support Co-ordinators

Requirements

  • Exerts attention to detail
  • Ability to multitask and prioritise
  • Excellent communication skills
  • Strong organisational skills
  • Ability to use own initiative

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Holly Farmer

Office Support & HR Consultant

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