This candidate is an experienced People Operations leader with a strong track record of building, scaling and improving HR service delivery across complex, multi-site organisations.
They have supported large, operationally intensive businesses, leading People Services teams spanning payroll, HR advisory and employee engagement. Their experience includes driving organisational restructures, shift-pattern realignments and end-to-end employee lifecycle improvements.
They bring strong capability in HR transformation, including digitalisation, process mapping, service-level agreements and data-driven reporting to improve efficiency and consistency.
With a background that includes time spent in frontline retail operations, they combine strong operational understanding with systems experience, including exposure to enterprise-level HR platforms.
Known for building high-performing teams and enhancing service quality, this individual is well equipped to lead and evolve a People Services or HR Operations function.