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Senior IT Support Analyst | 2nd Line Support

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Lois Knight

Talent Acquisition Consultant
Marketing

East Midlands

Specialises in marketing recruitment, permanent & temporary | £20k - £60k

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Candidate overview

This individual is a well-established IT professional with around 10 years’ experience in the industry, most recently working in the Education Sector, providing 2nd Line support to roughly 1000 users. Current duties include – Troubleshooting hardware/software issues, configuring, and installing software on Windows 10, installation of AV equipment, configuring SCCM/Intune co-managed devices, and working on internal IT projects. The diversity of their current role makes them extremely versatile and willing to face new technical challenges. An organisation that provides continuous professional development is essential to this individual, who is keen to upskill their technical skills.

Key info

Reference code: 470100
Job title: Senior IT Support Analyst | 2nd Line Support
Desired location: Nottingham, Derby, Remote
Skills: Office365, Active Directory, Azure, Exchange, Zendesk, Windows 10, Intune
Contract preference: Permanent
Availability (notice period) : 4 weeks

Min salary req. (perm roles):

£ 0
Can drive: Yes

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