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L&D Manager


Competitive DOE

per year

Job 28813


Becky Downes

UK Talent & People Director

East Midlands

Specialises in senior HR market, permanent & interim | £60k plus.

Job details

Job description

Imagine growing a business, envisaging what it will need to help it grow and sustain its people through exciting time of change and expansion….

We have a fantastic opportunity to join a retail organisation in this brand-new role as L&D Manager.

In this exciting role, you’ll be supporting a multi-site organisation that is truly cherished by its customers. You’ll be working closely with senior stakeholders and the HR team to diagnose learning and talent requirements and design and deliver a suite of innovative interventions taking it from infant to adulthood, to develop high performing individuals.

There’s a lot of exciting change within the company now and they are moving towards being a high performing organisation with a continued focus on culture change and embedding future vision and values, so it really is a great time to join.

What you’ll be doing:

  • Working closely with senior leaders to diagnose, design and deliver a suite of training courses, and other blended solutions.
  • Cultivate a commercially focused approach by assisting colleagues in meeting sales and service targets while identifying opportunities to enhance store performance.
  • Continually analyse and evaluate retail training and development activities to develop and improve training content and delivery through regular benchmarking.
  • Actively assist colleagues on the shop floor and behind the counter, facilitating sales opportunities and improving training experiences.

What you’ll need to be:

  • Proven experience as a Learning & Development specialist
  • Retail, food or beverage industry experience
  • Strong personal impact, the ability to deal with and influence senior stakeholders
  • Expertise in learning across technical, leadership and performance development
  • Balance of learning theory with pragmatic implementation style
  • A continuous improvement mindset
  • Collaborative team player

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