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Business Systems Coordinator



per year

Job 28515


Selena Allwood

Talent Acquisition Partner
Office Support

East Midlands & London

Specialises in office support recruitment, permanent £22k - £50k

Job details

Job description

You will be the lead for the on-site IT Support function, acting as the first port of call for internal IT-related queries, either to be resolved by you or the 3rd party support provider, setting up new users, overseeing the mobile phone contracts/upgrades and looking after company reports and KPI’s. They use SAP and experience would be highly desirable, experience or a strong interest in IT is essential.

Salary & benefits
£28,000 – £32,000. Hours of work 9.00 am- 5.00 pm, with benefits including company bonus scheme, generous company pension contribution of 8%, 26 days holidays plus BH’s and training and development. This is a hybrid role, 2 days WFH – after the training period (they may need extra flexibility to be more office-based at some times)
Role overview
  • Software updates, server/cloud migration and set-up of new hardware
  • Liaising with the 3rd party IT provider
  • Key business reports and IT tasks
  • IT purchasing, including hardware and contracts
  • Inhouse IT support – communicating problems clearly, understanding instructions and advice given by the 3rd party support provider, and being able to clearly translate this back to the non-techies with the business!
  • Mobile phone contracts and upgrades
  • Data extraction and analysis, using Excel
About you
  • ERP and CRM experience (SAP experience is highly desirable)
  • MS Office – especially Excel – formulas as a minimum
  • Tech savvy – this is essential
  • Strong communication skills are key
  • Keen to continuously learn and develop your skills

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