Desktop Support Analyst


£28,000 - £32,000
per year
Job 24257


Lois Knight

Lois Knight

Talent Acquisition Consultant

East Midlands

Specialises in IT support and infrastructure recruitment, permanent & temporary | £20k - £60k

Job details

Job description

This is an excellent opportunity for an experienced 1st/ 2nd Line Support Analyst looking to join a business that’ll offer longevity and the opportunity for development and progression, both technically and personally.

In this role you’ll provide top to bottom technical support to internal users and will be required to travel between local offices when required, so would suit an individual who enjoys variation in each day.

This Nottingham born business prides themselves as having people at the heart of what they do, ensuring all employees are recognised and appreciated for their efforts. So, if you’re feeling a little unvalued in your current role, and not sure what the next step looks like in your IT career, hopefully this might be one for you.

Salary & benefits
Salary – £28,000 – £32,000.
Working hours – 37.5 p/w, however the business provides flexitime within this. 
Location – Time will be split between NG2 & NG22, so driving licence & a car is required.
Role overview
•    Provide technical support to internal users, both hardware and software. 
•    Assist in the delivery of small IT Projects on the company’s Network Infrastructure. 
•    Provide a ‘customer first’ approach to ticket management. 
•    Administer Office365 applications, including Active Directory. 
•    Ensure IT Security standards are adhered to. 
•    Monitor and maintain the IT Security perimeter.
About you
•    Excellent hardware and software problem solving skills.
•    Experience using Office365 package, including Active Directory. 
•    Experience with DNS & DHCP is essential.
•    Great communication skills, with the ability to provide IT support to non-technical users. 
•    An interest in the IT Security field would be beneficial. 
•    The ability to use your initiative and work proactively independently. 
•    Keen interest to progress into a 2nd Line position. 
•    Full UK Driving licence required.

If this role and business sounds like something you’d love to be a part of, please get in touch/APPLY to find out more information. Or alternatively find me on LinkedIn – Lois Knight @ Distinct Recruitment. 

*Distinct Recruitment are always open to ideas from our candidates, ideas that help us to make our recruiting services more accessible. Just let us know if you have any accessibility requirements, at any stage of the application process*


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